Web Sitesi ve Mobil Uygulama Gizlilik Politikas\u0131 | Bursa G\u00f6z Merkezi<\/title>\n<\/head>\n<body>\n <h1>Bursa G\u00f6z Merkezi - Web Sitesi ve Mobil Uygulama Gizlilik Politikas\u0131<\/h1>\n\n <p><strong>Y\u00fcr\u00fcrl\u00fck Tarihi:<\/strong> 8 Eyl\u00fcl 2026<br>\n <strong>Son G\u00fcncelleme:<\/strong> 21 Ekim 2026<br>\n <strong>S\u00fcr\u00fcm:<\/strong> 1.1<br>\n <strong>Web Sitesi:<\/strong> www.bursagoz.com<br>\n <strong>Veri Sorumlusu:<\/strong> Bursa \u00c7\u0131nar Sa\u011fl\u0131k Hizmetleri Turizm E\u011fitim Sanayi Ticaret A.\u015e.<\/p>\n\n <h2>1. Ama\u00e7 ve Kapsam<\/h2>\n <p>Bursa \u00c7\u0131nar Sa\u011fl\u0131k Hizmetleri Turizm E\u011fitim Sanayi Ticaret A.\u015e. (\"Bursa G\u00f6z Merkezi\", \"Kurum\" veya \"biz\") olarak ki\u015fisel verilerinizin ve \u00f6zel hayat\u0131n\u0131z\u0131n gizlili\u011fine \u00f6nem veriyoruz.<\/p>\n <p>Bu Web Sitesi ve Mobil Uygulama Gizlilik Politikas\u0131; www.bursagoz.com internet sitesini, Bursa G\u00f6z Merkezi Android ve iOS mobil uygulamalar\u0131n\u0131, \u00e7evrim i\u00e7i randevu hizmetlerini, \u00fcyelik ve kullan\u0131c\u0131 hesab\u0131 i\u015flemlerini, bildirim, ileti\u015fim ve destek hizmetlerini kullanan ziyaret\u00e7i, hasta, hasta yak\u0131n\u0131 ve kullan\u0131c\u0131lar\u0131n ki\u015fisel verilerinin nas\u0131l i\u015flendi\u011fini a\u00e7\u0131klamak amac\u0131yla haz\u0131rlanm\u0131\u015ft\u0131r.<\/p>\n <p>Ki\u015fisel verileriniz ba\u015fta 6698 say\u0131l\u0131 Ki\u015fisel Verilerin Korunmas\u0131 Kanunu (\"KVKK\") olmak \u00fczere ilgili sa\u011fl\u0131k mevzuat\u0131 ve di\u011fer y\u00fcr\u00fcrl\u00fckteki d\u00fczenlemelere uygun \u015fekilde i\u015flenir.<\/p>\n\n <h2>2. Veri Sorumlusu<\/h2>\n <p>KVKK kapsam\u0131nda veri sorumlusu:<\/p>\n <p><strong>Bursa \u00c7\u0131nar Sa\u011fl\u0131k Hizmetleri Turizm E\u011fitim Sanayi Ticaret A.\u015e.<\/strong><br>\n <strong>Adres:<\/strong> Dua\u00e7\u0131nar\u0131 Mahallesi, Bar\u0131\u015f Caddesi No: 3, Y\u0131ld\u0131r\u0131m\/Bursa<br>\n <strong>Telefon:<\/strong> 444 1 469<br>\n <strong>E-posta:<\/strong> iletisim@bursagoz.com<br>\n <strong>\u0130nternet Sitesi:<\/strong> www.bursagoz.com<\/p>\n\n <h2>3. \u0130\u015flenebilecek Ki\u015fisel Veriler<\/h2>\n\n <h3>3.1. Kimlik ve ileti\u015fim bilgileri<\/h3>\n <ul>\n <li>Ad ve soyad\u0131,<\/li>\n <li>Cep telefonu numaras\u0131,<\/li>\n <li>Kullan\u0131c\u0131 taraf\u0131ndan ayr\u0131ca payla\u015f\u0131lmas\u0131 h\u00e2linde e-posta adresi,<\/li>\n <li>Hesap ve kullan\u0131c\u0131 tan\u0131mlay\u0131c\u0131 bilgileri.<\/li>\n <\/ul>\n <p>Mobil uygulamadaki hesap olu\u015fturma ve giri\u015f i\u015flemleri esas olarak cep telefonu numaras\u0131 \u00fczerinden ger\u00e7ekle\u015ftirilir.<\/p>\n\n <h3>3.2. Hesap ve g\u00fcvenlik bilgileri<\/h3>\n <ul>\n <li>\u015eifrelenmi\u015f veya g\u00fcvenli bi\u00e7imde saklanan kimlik do\u011frulama bilgileri,<\/li>\n <li>Oturum bilgileri,<\/li>\n <li>Ba\u015far\u0131l\u0131 ve ba\u015far\u0131s\u0131z giri\u015f kay\u0131tlar\u0131,<\/li>\n <li>Hesap olu\u015fturma, g\u00fcncelleme ve silme i\u015flem kay\u0131tlar\u0131,<\/li>\n <li>K\u00f6t\u00fcye kullan\u0131m\u0131n ve yetkisiz eri\u015fimin \u00f6nlenmesine y\u00f6nelik g\u00fcvenlik kay\u0131tlar\u0131.<\/li>\n <\/ul>\n <p>Kullan\u0131c\u0131 \u015fifreleri d\u00fcz metin olarak saklanmaz.<\/p>\n\n <h3>3.3. Profil bilgileri<\/h3>\n <ul>\n <li>\u0130ste\u011fe ba\u011fl\u0131 profil foto\u011fraf\u0131,<\/li>\n <li>Uygulama tercihleri,<\/li>\n <li>Dil ve eri\u015filebilirlik ayarlar\u0131,<\/li>\n <li>Bildirim tercihleri.<\/li>\n <\/ul>\n\n <h3>3.4. Randevu bilgileri<\/h3>\n <ul>\n <li>Randevu tarihi ve saati,<\/li>\n <li>Tercih edilen doktor,<\/li>\n <li>\u0130lgili b\u00f6l\u00fcm veya hizmet,<\/li>\n <li>Randevu durumu, olu\u015fturma, de\u011fi\u015ftirme ve iptal bilgileri,<\/li>\n <li>Randevu hat\u0131rlatma tercihleri.<\/li>\n <\/ul>\n <p>Randevu bilgileri, ki\u015finin sa\u011fl\u0131k hizmeti talep etti\u011fini g\u00f6sterebilmesi nedeniyle \u00f6zel nitelikli ki\u015fisel veri niteli\u011fi ta\u015f\u0131yabilir.<\/p>\n\n <h3>3.5. Sa\u011fl\u0131k bilgileri<\/h3>\n <p>Kullan\u0131c\u0131n\u0131n sa\u011fl\u0131k hizmetlerinden yararlanmas\u0131 veya randevu i\u015flemleri kapsam\u0131nda payla\u015fmas\u0131 h\u00e2linde sa\u011fl\u0131k \u015fik\u00e2yetleri, muayene ve tedavi bilgileri, doktor tercihleri ve kullan\u0131c\u0131n\u0131n kendi iste\u011fiyle iletti\u011fi g\u00f6z sa\u011fl\u0131\u011f\u0131na ili\u015fkin bilgiler i\u015flenebilir.<\/p>\n <p>Mobil uygulamadaki iste\u011fe ba\u011fl\u0131 Damla Takibi, QR Bak\u0131m Plan\u0131 ve G\u00f6z G\u00fcnl\u00fc\u011f\u00fc \u00f6zelliklerinde; damla ad\u0131, uygulanacak g\u00f6z, kullan\u0131m tarih ve saatleri, ameliyat tarihi ve saati, uyanma\/uyku saatleri, kullan\u0131m\/atlama\/erteleme kay\u0131tlar\u0131 ve kullan\u0131c\u0131n\u0131n ekledi\u011fi notlar veya PDF i\u00e7in iste\u011fe ba\u011fl\u0131 hasta ad\u0131 gibi sa\u011fl\u0131k bilgisi i\u00e7erebilen veriler cihazda i\u015flenir. Bu kay\u0131tlar uygulama taraf\u0131ndan merkezimizin sunucusuna veya CRM sistemine g\u00f6nderilmez. Doktorunuzun CRM'de olu\u015fturdu\u011fu kaynak plan\u0131n klinikte saklanmas\u0131 ise ayr\u0131 sa\u011fl\u0131k hizmeti kay\u0131tlar\u0131n\u0131n kapsam\u0131ndad\u0131r.<\/p>\n <p>Bu mod\u00fcller tan\u0131 koymaz, re\u00e7ete d\u00fczenlemez ve tedavi \u00f6nermez. Damla Takibi'nin ayr\u0131 bilgilendirmesi, kullan\u0131m esaslar\u0131 ve iste\u011fe ba\u011fl\u0131 a\u00e7\u0131k r\u0131za tercihi ayr\u0131ca uygulan\u0131r. Bilgilendirmeyi okumak tek ba\u015f\u0131na a\u00e7\u0131k r\u0131za vermek anlam\u0131na gelmez.<\/p>\n\n <h3>3.8. Kamera, galeri ve QR i\u00e7eri\u011fi<\/h3>\n <p>G\u00f6rme Sim\u00fclasyonu i\u00e7in kamera g\u00f6r\u00fcnt\u00fcs\u00fc veya se\u00e7ti\u011finiz galeri foto\u011fraf\u0131 cihazda i\u015flenir. Bak\u0131m plan\u0131 QR kodu kamera ile okunur; imzas\u0131 do\u011frulanmadan plan i\u00e7eri\u011fi i\u015flenmez. Canl\u0131 kamera g\u00f6r\u00fcnt\u00fcs\u00fc, se\u00e7ilen sim\u00fclasyon foto\u011fraf\u0131 ve okutulan QR i\u00e7eri\u011fi bu \u00f6zellikler taraf\u0131ndan merkezimizin sunucusuna g\u00f6nderilmez. Kamera\/galeri eri\u015fimi ilgili \u00f6zelli\u011fi kullanmak i\u00e7indir; bu izinleri vermemek di\u011fer uygulama hizmetlerinin kullan\u0131m\u0131n\u0131 engellemez.<\/p>\n <p>Sim\u00fclasyon foto\u011fraf\u0131n\u0131 veya kullan\u0131m \u00f6zeti PDF'sini payla\u015fmay\u0131 se\u00e7erseniz, dosya sistem payla\u015f\u0131m ekran\u0131ndan se\u00e7ti\u011finiz uygulama ya da al\u0131c\u0131ya verilir. Bu payla\u015f\u0131m iste\u011fe ba\u011fl\u0131d\u0131r; al\u0131c\u0131n\u0131n kendi veri i\u015fleme kurallar\u0131 ge\u00e7erlidir ve d\u0131\u015far\u0131 aktar\u0131lan kopyalar uygulama taraf\u0131ndan geri al\u0131namaz.<\/p>\n\n <h3>3.6. Cihaz ve teknik kullan\u0131m bilgileri<\/h3>\n <ul>\n <li>IP adresi,<\/li>\n <li>Cihaz ve i\u015fletim sistemi t\u00fcr\u00fc,<\/li>\n <li>Uygulama s\u00fcr\u00fcm\u00fc,<\/li>\n <li>Dil ve b\u00f6lge ayarlar\u0131,<\/li>\n <li>Bildirim iletim anahtar\u0131,<\/li>\n <li>Tarih ve saat bilgileri,<\/li>\n <li>Hata, g\u00fcvenlik ve performans kay\u0131tlar\u0131,<\/li>\n <li>\u0130nternet sitesi \u00e7erezleri.<\/li>\n <\/ul>\n <p>Bu bilgiler uygulaman\u0131n g\u00fcvenli \u00e7al\u0131\u015fmas\u0131, teknik sorunlar\u0131n giderilmesi ve kullan\u0131c\u0131 deneyiminin geli\u015ftirilmesi amac\u0131yla s\u0131n\u0131rl\u0131 \u015fekilde i\u015flenebilir.<\/p>\n\n <h3>3.7. \u0130leti\u015fim ve destek bilgileri<\/h3>\n <ul>\n <li>\u00c7a\u011fr\u0131 merkezi veya destek birimleriyle yap\u0131lan g\u00f6r\u00fc\u015fmelere ili\u015fkin bilgiler,<\/li>\n <li>Talep, \u00f6neri ve \u015fik\u00e2yet i\u00e7erikleri,<\/li>\n <li>Kullan\u0131c\u0131n\u0131n canl\u0131 destek veya dijital asistan \u00fczerinden payla\u015ft\u0131\u011f\u0131 bilgiler,<\/li>\n <li>\u0130\u015flem ve yan\u0131t ge\u00e7mi\u015fi.<\/li>\n <\/ul>\n <p>Canl\u0131 destek veya asistan alan\u0131na acil durum bilgileri, gereksiz sa\u011fl\u0131k belgeleri, banka kart\u0131 bilgileri veya payla\u015f\u0131lmas\u0131 zorunlu olmayan \u00f6zel nitelikli verilerin yaz\u0131lmamas\u0131 \u00f6nerilir.<\/p>\n\n <h2>4. Cihazda Saklanan Veriler<\/h2>\n <p>Profil foto\u011fraf\u0131, dil\/eri\u015filebilirlik tercihleri, oyun ilerlemesi, G\u00f6z G\u00fcnl\u00fc\u011f\u00fc notlar\u0131, Damla Takibi ve cihazda kurulan bak\u0131m plan\u0131 kay\u0131tlar\u0131 cihazda saklan\u0131r. Profil foto\u011fraf\u0131 ba\u015fka telefondaki oturuma otomatik ta\u015f\u0131nmaz.<\/p>\n <p>Damla Takibi'nde ila\u00e7\/hasta metinleri \u015fifreli alanlarda, anahtar cihaz\u0131n g\u00fcvenli anahtar deposunda saklan\u0131r. Zaman, durum ve indeks bilgileri uygulaman\u0131n korumal\u0131 dosyas\u0131nda tutulur; t\u00fcm veritaban\u0131n\u0131n \u015fifreli oldu\u011fu iddia edilmez. Yerel damla veritaban\u0131 i\u015fletim sistemi uygulama yedeklemesi d\u0131\u015f\u0131nda tutulur. Bu \u00f6nlemler cihaz\u0131n ele ge\u00e7irilmesine kar\u015f\u0131 mutlak g\u00fcvenlik garantisi de\u011fildir.<\/p>\n <p>Yaln\u0131zca cihazda tutulan veriler Bursa G\u00f6z Merkezi sunucular\u0131na aktar\u0131lmaz. Uygulaman\u0131n silinmesi veya uygulama verilerinin temizlenmesi h\u00e2linde bu bilgiler geri getirilemeyebilir.<\/p>\n <p>Bu veriler i\u00e7in daha sonra hesaplar aras\u0131 e\u015fitleme veya yedekleme \u00f6zelli\u011fi sunulmas\u0131 h\u00e2linde kullan\u0131c\u0131lar \u00f6nceden bilgilendirilecek ve bu politika g\u00fcncellenecektir.<\/p>\n <p>Oturumu kapatmak veya bir damlay\u0131 ar\u015fivlemek ge\u00e7mi\u015f kay\u0131tlar\u0131 silmek de\u011fildir. Damla kay\u0131tlar\u0131n\u0131 ve mod\u00fcl r\u0131zas\u0131n\u0131 kald\u0131rmak i\u00e7in <strong>Damla ayarlar\u0131 > Damla verilerimi sil<\/strong> yolunu kullanabilirsiniz; mod\u00fcl\u00fcn hat\u0131rlatmalar\u0131 da durdurulur. G\u00f6z G\u00fcnl\u00fc\u011f\u00fc notlar\u0131 ilgili not ekran\u0131ndan silinebilir. Payla\u015f\u0131m i\u00e7in olu\u015fturulan PDF'ler ge\u00e7ici dosyalarda, d\u0131\u015far\u0131 payla\u015f\u0131lan kopyalar ise se\u00e7ti\u011finiz al\u0131c\u0131da kalabilir.<\/p>\n\n <h2>5. Ki\u015fisel Verilerin \u0130\u015flenme Ama\u00e7lar\u0131<\/h2>\n <ul>\n <li>Kullan\u0131c\u0131 hesab\u0131n\u0131n olu\u015fturulmas\u0131 ve y\u00f6netilmesi,<\/li>\n <li>Telefon numaras\u0131n\u0131n ve kullan\u0131c\u0131n\u0131n do\u011frulanmas\u0131,<\/li>\n <li>G\u00fcvenli giri\u015f yap\u0131lmas\u0131n\u0131n sa\u011flanmas\u0131,<\/li>\n <li>Randevu olu\u015fturulmas\u0131, g\u00f6r\u00fcnt\u00fclenmesi, de\u011fi\u015ftirilmesi ve iptal edilmesi,<\/li>\n <li>Randevu hat\u0131rlatma bildirimlerinin g\u00f6nderilmesi,<\/li>\n <li>\u0130ste\u011fe ba\u011fl\u0131 yerel damla\/not hat\u0131rlatmalar\u0131, kullan\u0131m g\u00fcnl\u00fc\u011f\u00fc ve kullan\u0131c\u0131 taraf\u0131ndan istenen PDF \u00f6zetinin haz\u0131rlanmas\u0131,<\/li>\n <li>Doktorun bak\u0131m plan\u0131 QR kodunun cihazda do\u011frulanmas\u0131 ve kullan\u0131c\u0131n\u0131n se\u00e7ti\u011fi bilgilere g\u00f6re hat\u0131rlatma saatlerinin hesaplanmas\u0131,<\/li>\n <li>Kamera veya se\u00e7ilen foto\u011fraf \u00fczerinden yakla\u015f\u0131k g\u00f6rme sim\u00fclasyonu sunulmas\u0131,<\/li>\n <li>Sa\u011fl\u0131k hizmetlerinin planlanmas\u0131 ve y\u00fcr\u00fct\u00fclmesi,<\/li>\n <li>Kullan\u0131c\u0131 taleplerinin ve destek ba\u015fvurular\u0131n\u0131n yan\u0131tlanmas\u0131,<\/li>\n <li>Uygulaman\u0131n g\u00fcvenli\u011finin sa\u011flanmas\u0131,<\/li>\n <li>Yetkisiz eri\u015fim, doland\u0131r\u0131c\u0131l\u0131k ve k\u00f6t\u00fcye kullan\u0131m\u0131n \u00f6nlenmesi,<\/li>\n <li>Teknik hatalar\u0131n tespit edilmesi ve giderilmesi,<\/li>\n <li>Kullan\u0131c\u0131 deneyiminin ve eri\u015filebilirli\u011fin geli\u015ftirilmesi,<\/li>\n <li>Mevzuattan kaynaklanan saklama, bildirim ve raporlama y\u00fck\u00fcml\u00fcl\u00fcklerinin yerine getirilmesi,<\/li>\n <li>A\u00e7\u0131k r\u0131za verilmi\u015f olmas\u0131 h\u00e2linde kampanya, duyuru ve bilgilendirmelerin iletilmesi.<\/li>\n <\/ul>\n <p>Pazarlama ve tan\u0131t\u0131m ama\u00e7l\u0131 elektronik iletiler, sa\u011fl\u0131k hizmetinin sunulmas\u0131n\u0131n zorunlu bir ko\u015fulu de\u011fildir ve gerekli izinler ayr\u0131ca al\u0131n\u0131r.<\/p>\n\n <h2>6. Ki\u015fisel Verilerin \u0130\u015flenmesinin Hukuki Sebepleri<\/h2>\n <p>Ki\u015fisel verileriniz, i\u015fleme faaliyetinin niteli\u011fine g\u00f6re; bir s\u00f6zle\u015fmenin kurulmas\u0131 veya ifas\u0131yla do\u011frudan ilgili olmas\u0131, veri sorumlusunun hukuki y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fcn\u00fc yerine getirmesi, bir hakk\u0131n tesisi, kullan\u0131lmas\u0131 veya korunmas\u0131, temel hak ve \u00f6zg\u00fcrl\u00fcklerinize zarar vermemek kayd\u0131yla me\u015fru menfaatlerimiz, kanunlarda a\u00e7\u0131k\u00e7a \u00f6ng\u00f6r\u00fclmesi ve gerekli oldu\u011fu durumlarda a\u00e7\u0131k r\u0131zan\u0131z hukuki sebeplerine dayan\u0131larak i\u015flenir.<\/p>\n <p>Sa\u011fl\u0131k verileri gibi \u00f6zel nitelikli ki\u015fisel veriler, KVKK'n\u0131n 6'nc\u0131 maddesinde belirtilen \u015fartlardan uygun olan\u0131na dayan\u0131larak; kamu sa\u011fl\u0131\u011f\u0131n\u0131n korunmas\u0131, koruyucu hekimlik, t\u0131bbi te\u015fhis, tedavi ve bak\u0131m hizmetlerinin y\u00fcr\u00fct\u00fclmesi ile sa\u011fl\u0131k hizmetlerinin planlanmas\u0131 ve y\u00f6netilmesi amac\u0131yla yetkili ki\u015filer ve s\u0131r saklama y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fc bulunan \u00e7al\u0131\u015fanlar taraf\u0131ndan i\u015flenebilir.<\/p>\n <p>A\u00e7\u0131k r\u0131za gereken i\u015flemlerde ayd\u0131nlatma i\u015flemi ile a\u00e7\u0131k r\u0131za alma i\u015flemi birbirinden ayr\u0131 olarak ger\u00e7ekle\u015ftirilir.<\/p>\n <p>\u0130ste\u011fe ba\u011fl\u0131 Damla Takibi mod\u00fcl\u00fcndeki sa\u011fl\u0131k verilerinin cihazda i\u015flenmesi i\u00e7in ayr\u0131ca a\u00e7\u0131k r\u0131za istenir. R\u0131zan\u0131n verilmemesi randevu ve di\u011fer uygulama hizmetlerinden yararlanmay\u0131 engellemez. Mod\u00fcl verilerini silerek bu tercihi geri alabilirsiniz; bu i\u015flem merkezdeki ana hesap veya klinik kay\u0131tlar\u0131 kendili\u011finden silmez.<\/p>\n\n <h2>7. Ki\u015fisel Verilerin Toplanma Y\u00f6ntemleri<\/h2>\n <p>Ki\u015fisel verileriniz; mobil uygulama ekranlar\u0131, internet sitesi formlar\u0131, telefon numaras\u0131 do\u011frulama i\u015flemleri, randevu ve ileti\u015fim formlar\u0131, \u00e7a\u011fr\u0131 merkezi ve destek kanallar\u0131, yetkili sa\u011fl\u0131k personeli taraf\u0131ndan yap\u0131lan i\u015flemler, \u00e7erezler ve benzeri teknik ara\u00e7lar ile cihaz ve uygulama taraf\u0131ndan olu\u015fturulan g\u00fcvenlik kay\u0131tlar\u0131 arac\u0131l\u0131\u011f\u0131yla s\u00f6zl\u00fc, yaz\u0131l\u0131, g\u00f6rsel veya elektronik ortamda toplanabilir.<\/p>\n\n <h2>8. Ki\u015fisel Verilerin Aktar\u0131lmas\u0131<\/h2>\n <p>Ki\u015fisel verileriniz, i\u015fleme amac\u0131n\u0131n gerektirdi\u011fi \u00f6l\u00e7\u00fcde ve uygun g\u00fcvenlik tedbirleri al\u0131narak a\u015fa\u011f\u0131daki al\u0131c\u0131 gruplar\u0131na aktar\u0131labilir:<\/p>\n <ul>\n <li>Sa\u011fl\u0131k Bakanl\u0131\u011f\u0131 ve yetkili kamu kurumlar\u0131,<\/li>\n <li>Mahkemeler, savc\u0131l\u0131klar ve di\u011fer yetkili adli veya idari makamlar,<\/li>\n <li>Yetkili sa\u011fl\u0131k kurulu\u015flar\u0131 ve sa\u011fl\u0131k \u00e7al\u0131\u015fanlar\u0131,<\/li>\n <li>Randevu ve sa\u011fl\u0131k hizmetinin y\u00fcr\u00fct\u00fclmesi i\u00e7in hizmet al\u0131nan kurulu\u015flar,<\/li>\n <li>Sunucu, veri taban\u0131, SMS do\u011frulama, bildirim, g\u00fcvenlik ve teknik destek sa\u011flay\u0131c\u0131lar\u0131; bildirim sa\u011flay\u0131c\u0131lar\u0131na ili\u015fkin yurt d\u0131\u015f\u0131 i\u015fleme a\u00e7\u0131klamas\u0131 a\u015fa\u011f\u0131daki b\u00f6l\u00fcmde yer al\u0131r,<\/li>\n <li>Hukuk, denetim ve bilgi g\u00fcvenli\u011fi alan\u0131nda hizmet al\u0131nan yetkili kurulu\u015flar,<\/li>\n <li>Kullan\u0131c\u0131n\u0131n a\u00e7\u0131k r\u0131zas\u0131 veya talimat\u0131 \u00fczerine yetkilendirilen ki\u015filer.<\/li>\n <\/ul>\n <p>Hizmet sa\u011flay\u0131c\u0131lar\u0131n ki\u015fisel verilere eri\u015fimi s\u00f6zle\u015fmelerle, yetkilendirmelerle ve gizlilik y\u00fck\u00fcml\u00fcl\u00fckleriyle s\u0131n\u0131rland\u0131r\u0131l\u0131r.<\/p>\n\n <h2>9. Yurt D\u0131\u015f\u0131na Veri Aktar\u0131m\u0131<\/h2>\n <p>Mobil uygulaman\u0131n uzaktan bildirim altyap\u0131s\u0131nda Google Firebase Cloud Messaging (FCM) ve iOS cihazlarda Apple Push Notification service (APNs) kullan\u0131l\u0131r. Bildirim hizmeti kapsam\u0131nda cihaz bildirim belirte\u00e7leri, bildirimin iletilmesi i\u00e7in gerekli i\u00e7erik ve teknik bilgiler bu sa\u011flay\u0131c\u0131lar taraf\u0131ndan i\u015flenebilir. Bu hizmetler T\u00fcrkiye d\u0131\u015f\u0131ndaki sistemlerde veri i\u015flenmesini i\u00e7erebilir; bu nedenle t\u00fcm verilerin yaln\u0131z T\u00fcrkiye'de i\u015flendi\u011fi veya hi\u00e7bir yurt d\u0131\u015f\u0131 aktar\u0131m bulunmad\u0131\u011f\u0131 taahh\u00fct edilmez.<\/p>\n <p>Cihazda tutulan damla kullan\u0131m g\u00fcnl\u00fc\u011f\u00fc, notlar, sim\u00fclasyon g\u00f6r\u00fcnt\u00fcleri ve okutulan bak\u0131m plan\u0131 bu \u00f6zellikler taraf\u0131ndan FCM\/APNs hizmetlerine g\u00f6nderilmez. Kullan\u0131c\u0131n\u0131n kendi se\u00e7imiyle bir dosyay\u0131 \u00fc\u00e7\u00fcnc\u00fc taraf uygulamaya payla\u015fmas\u0131, ilgili al\u0131c\u0131n\u0131n hizmetine g\u00f6re yurt d\u0131\u015f\u0131 i\u015fleme i\u00e7erebilir.<\/p>\n <p>Yurt d\u0131\u015f\u0131na aktar\u0131m faaliyetleri i\u00e7in KVKK'n\u0131n 9'uncu maddesindeki ko\u015fullar\u0131n ayr\u0131ca kar\u015f\u0131lanmas\u0131 gerekir. Bu politika veya cihaz\u0131n bildirim izni tek ba\u015f\u0131na aktar\u0131m i\u00e7in hukuki dayanak ya da uygun g\u00fcvence olu\u015fturmaz. Kullan\u0131lan al\u0131c\u0131lar, aktar\u0131m kapsam\u0131 ve uygulanan hukuki g\u00fcvenceler hakk\u0131nda veri sorumlusunun ileti\u015fim kanallar\u0131ndan bilgi talep edebilirsiniz.<\/p>\n\n <h2>10. Bildirimler<\/h2>\n <p>Kullan\u0131c\u0131n\u0131n izin vermesi h\u00e2linde uygulama; randevudan bir g\u00fcn \u00f6nce, randevudan bir saat \u00f6nce, randevu de\u011fi\u015fikli\u011fi veya iptali oldu\u011funda ve hesap g\u00fcvenli\u011fiyle ilgili \u00f6nemli bir durum meydana geldi\u011finde bildirim g\u00f6nderebilir.<\/p>\n <p>Pazarlama bildirimleri ile randevu ve g\u00fcvenlik bildirimleri birbirinden ayr\u0131 de\u011ferlendirilir. Kullan\u0131c\u0131, cihaz ayarlar\u0131ndan veya uygulamadaki bildirim tercihlerinden izinlerini de\u011fi\u015ftirebilir.<\/p>\n <p>Damla ve not hat\u0131rlatmalar\u0131 cihaz\u0131n yerel bildirim sistemiyle planlan\u0131r. Damla ad\u0131\/g\u00f6z bilgisi bildirim \u00f6nizlemesinde veya kilit ekran\u0131nda g\u00f6r\u00fcnebilir; \u00f6nizlemeleri telefon ayarlar\u0131ndan s\u0131n\u0131rlayabilirsiniz. Bildirim izni ayr\u0131 ve iste\u011fe ba\u011fl\u0131d\u0131r.<\/p>\n <p>Hat\u0131rlatmalar cihaz saati, izinler, i\u015fletim sistemi ve pil k\u0131s\u0131tlamalar\u0131ndan etkilenebilir; tam zaman\u0131nda teslim garanti edilmez. Damla planlamas\u0131 T\u00fcrkiye saati (Europe\/Istanbul) esasl\u0131d\u0131r ve en fazla gelecek 7 g\u00fcn i\u00e7in haz\u0131rlan\u0131r; yenilenmesi i\u00e7in uygulamay\u0131 en az haftada bir a\u00e7\u0131n. Uygulamay\u0131 zorla durdurmak hat\u0131rlatmalar\u0131 kesebilir. Bildirimler tedavi takibinde tek g\u00fcvence olarak kullan\u0131lmamal\u0131d\u0131r.<\/p>\n\n <h2>11. \u00c7erezler ve Benzeri Teknolojiler<\/h2>\n <p>\u0130nternet sitemizde zorunlu, i\u015flevsel, performans ve tercih \u00e7erezleri kullan\u0131labilir. Zorunlu olmayan \u00e7erezler, gerekli h\u00e2llerde kullan\u0131c\u0131n\u0131n tercihi veya onay\u0131 do\u011frultusunda \u00e7al\u0131\u015ft\u0131r\u0131l\u0131r. Kullan\u0131c\u0131lar \u00e7erez tercihlerini internet sitesindeki \u00e7erez y\u00f6netim alan\u0131ndan de\u011fi\u015ftirebilir.<\/p>\n <p>Mobil uygulamada \u00e7erez yerine cihaz tan\u0131mlay\u0131c\u0131lar\u0131, oturum bilgileri veya benzer teknik ara\u00e7lar kullan\u0131labilir. Bu teknolojiler yaln\u0131zca a\u00e7\u0131klanan ama\u00e7lar kapsam\u0131nda kullan\u0131l\u0131r.<\/p>\n\n <h2>12. Verilerin Saklanmas\u0131 ve \u0130mhas\u0131<\/h2>\n <p>Ki\u015fisel verileriniz; i\u015fleme amac\u0131n\u0131n devam etti\u011fi s\u00fcre, kullan\u0131c\u0131 hesab\u0131n\u0131n aktif oldu\u011fu s\u00fcre, sa\u011fl\u0131k, vergi, ticaret ve di\u011fer mevzuatta \u00f6ng\u00f6r\u00fclen s\u00fcreler ile muhtemel bir hukuki uyu\u015fmazl\u0131k bak\u0131m\u0131ndan gerekli zamana\u015f\u0131m\u0131 s\u00fcreleri boyunca saklanabilir.<\/p>\n <p>Saklama s\u00fcresi sona eren veriler, Bursa G\u00f6z Merkezi'nin ki\u015fisel veri saklama ve imha politikalar\u0131na uygun \u015fekilde silinir, yok edilir veya anonim h\u00e2le getirilir.<\/p>\n <p>Kullan\u0131c\u0131n\u0131n mobil uygulama hesab\u0131n\u0131 silmesi, sa\u011fl\u0131k kurulu\u015funun ilgili mevzuat gere\u011fince saklamakla y\u00fck\u00fcml\u00fc oldu\u011fu hasta ve sa\u011fl\u0131k kay\u0131tlar\u0131n\u0131n otomatik olarak silinmesi anlam\u0131na gelmez. Yasal saklama zorunlulu\u011fu bulunmayan hesap verileri ise silme talebi do\u011frultusunda i\u015fleme al\u0131n\u0131r.<\/p>\n\n <h2>13. Hesab\u0131n Silinmesi<\/h2>\n <p>Kullan\u0131c\u0131lar hesap silme i\u015flemini mobil uygulamadaki <strong>Profil > Hesab\u0131 sil<\/strong> alan\u0131ndan ba\u015flatabilir; ayr\u0131ca iletisim@bursagoz.com adresinden veya 444 1 469 numaral\u0131 ileti\u015fim hatt\u0131ndan destek isteyebilir.<\/p>\n <p>Hesap silme talebi s\u0131ras\u0131nda, hesab\u0131n ger\u00e7ek sahibini belirlemek amac\u0131yla makul kimlik do\u011frulama ad\u0131mlar\u0131 uygulanabilir.<\/p>\n <p>Talep sonu\u00e7land\u0131r\u0131ld\u0131\u011f\u0131nda, yasal olarak saklanmas\u0131 zorunlu olmayan hesap ve profil verileri silinir veya anonim h\u00e2le getirilir. Yasal zorunluluk nedeniyle saklanmas\u0131 gereken veriler, yaln\u0131zca ilgili y\u00fck\u00fcml\u00fcl\u00fcklerin yerine getirilmesi amac\u0131yla eri\u015fimi s\u0131n\u0131rland\u0131r\u0131larak muhafaza edilir.<\/p>\n\n <h2>14. Veri G\u00fcvenli\u011fi<\/h2>\n <p>Bursa G\u00f6z Merkezi; ki\u015fisel verilerin hukuka ayk\u0131r\u0131 olarak i\u015flenmesini, yetkisiz ki\u015filer taraf\u0131ndan eri\u015filmesini, kaybolmas\u0131n\u0131, de\u011fi\u015ftirilmesini veya a\u00e7\u0131klanmas\u0131n\u0131 \u00f6nlemek amac\u0131yla uygun teknik ve idari tedbirler uygular.<\/p>\n <p>Bu kapsamda eri\u015fim yetkilerinin s\u0131n\u0131rland\u0131r\u0131lmas\u0131, \u015fifreleme, kay\u0131t tutma, yedekleme, g\u00fcvenlik kontrolleri, \u00e7al\u0131\u015fan fark\u0131ndal\u0131\u011f\u0131 ve hizmet sa\u011flay\u0131c\u0131 denetimleri gibi \u00f6nlemler uygulanabilir.<\/p>\n\n <h2>15. \u00c7ocuklar\u0131n Verileri<\/h2>\n <p>\u00c7ocuk kullan\u0131c\u0131lar\u0131n ki\u015fisel verileri, ilgili mevzuat ve sa\u011fl\u0131k hizmetinin niteli\u011fine uygun \u015fekilde veli veya yasal temsilci arac\u0131l\u0131\u011f\u0131yla i\u015flenir.<\/p>\n <p>\u00c7ocuk modu ve g\u00f6z oyunlar\u0131 e\u011flence ve fark\u0131ndal\u0131k ama\u00e7l\u0131d\u0131r. Bu b\u00f6l\u00fcmler t\u0131bbi te\u015fhis veya tedavi hizmeti sunmaz ve doktor muayenesinin yerine ge\u00e7mez.<\/p>\n\n <h2>16. G\u00f6z Oyunlar\u0131 ve Bilgilendirme \u0130\u00e7erikleri<\/h2>\n <p>Mobil uygulamada sunulan g\u00f6z oyunlar\u0131, renk alg\u0131s\u0131 uygulamalar\u0131, mini bilgi yar\u0131\u015fmalar\u0131 ve g\u00f6z sa\u011fl\u0131\u011f\u0131 i\u00e7erikleri e\u011flence, fark\u0131ndal\u0131k ve genel bilgilendirme ama\u00e7l\u0131d\u0131r.<\/p>\n <p>Bu b\u00f6l\u00fcmlerde elde edilen sonu\u00e7lar t\u0131bbi tan\u0131 niteli\u011finde de\u011fildir, hastal\u0131k tespiti amac\u0131yla kullan\u0131lamaz ve sa\u011fl\u0131k profesyonelinin muayene ve de\u011ferlendirmesinin yerine ge\u00e7mez. Kullan\u0131c\u0131lar\u0131n sa\u011fl\u0131klar\u0131yla ilgili endi\u015feleri bulunmas\u0131 h\u00e2linde bir g\u00f6z hastal\u0131klar\u0131 uzman\u0131na ba\u015fvurmalar\u0131 \u00f6nerilir.<\/p>\n <p>G\u00f6rme Sim\u00fclasyonu yakla\u015f\u0131k bir g\u00f6rsel canland\u0131rmad\u0131r; g\u00f6rme keskinli\u011finizi, hastal\u0131\u011f\u0131n varl\u0131\u011f\u0131n\u0131 veya evresini \u00f6l\u00e7mez. Damla Takibi ve QR Bak\u0131m Plan\u0131, doktorun verdi\u011fi tedavi plan\u0131n\u0131 takip etmeye yard\u0131mc\u0131 olur; ba\u011f\u0131ms\u0131z tan\u0131, re\u00e7ete, doz de\u011fi\u015fikli\u011fi veya tedavi \u00f6nerisi sunmaz. \u201cKulland\u0131m\u201d kayd\u0131 kullan\u0131c\u0131n\u0131n beyan\u0131d\u0131r. Acil durumda uygulamadan yan\u0131t beklemeyin; 112'yi aray\u0131n veya uygun sa\u011fl\u0131k kurulu\u015funa ba\u015fvurun.<\/p>\n\n <h2>17. Kullan\u0131c\u0131n\u0131n KVKK Kapsam\u0131ndaki Haklar\u0131<\/h2>\n <p>KVKK'n\u0131n 11'inci maddesi kapsam\u0131nda kullan\u0131c\u0131lar:<\/p>\n <ul>\n <li>Ki\u015fisel verilerinin i\u015flenip i\u015flenmedi\u011fini \u00f6\u011frenme,<\/li>\n <li>\u0130\u015flenmi\u015fse buna ili\u015fkin bilgi talep etme,<\/li>\n <li>\u0130\u015flenme amac\u0131n\u0131 ve amaca uygun kullan\u0131l\u0131p kullan\u0131lmad\u0131\u011f\u0131n\u0131 \u00f6\u011frenme,<\/li>\n <li>Verilerin aktar\u0131ld\u0131\u011f\u0131 \u00fc\u00e7\u00fcnc\u00fc ki\u015fileri \u00f6\u011frenme,<\/li>\n <li>Eksik veya yanl\u0131\u015f i\u015flenen verilerin d\u00fczeltilmesini isteme,<\/li>\n <li>Mevzuattaki \u015fartlar \u00e7er\u00e7evesinde verilerin silinmesini veya yok edilmesini isteme,<\/li>\n <li>D\u00fczeltme ve silme i\u015flemlerinin verilerin aktar\u0131ld\u0131\u011f\u0131 \u00fc\u00e7\u00fcnc\u00fc ki\u015filere bildirilmesini isteme,<\/li>\n <li>Yaln\u0131zca otomatik sistemlerle yap\u0131lan analizler sonucunda aleyhe bir sonucun ortaya \u00e7\u0131kmas\u0131na itiraz etme,<\/li>\n <li>Hukuka ayk\u0131r\u0131 veri i\u015flenmesi nedeniyle zarara u\u011framas\u0131 h\u00e2linde zarar\u0131n giderilmesini talep etme<\/li>\n <\/ul>\n <p>haklar\u0131na sahiptir.<\/p>\n\n <h2>18. Ba\u015fvuru Y\u00f6ntemi<\/h2>\n <p>KVKK kapsam\u0131ndaki taleplerinizi a\u015fa\u011f\u0131daki adrese yaz\u0131l\u0131 olarak veya mevzuatta kabul edilen di\u011fer y\u00f6ntemlerle iletebilirsiniz:<\/p>\n <p><strong>Bursa \u00c7\u0131nar Sa\u011fl\u0131k Hizmetleri Turizm E\u011fitim Sanayi Ticaret A.\u015e.<\/strong><br>\n Dua\u00e7\u0131nar\u0131 Mahallesi, Bar\u0131\u015f Caddesi No: 3, Y\u0131ld\u0131r\u0131m\/Bursa<\/p>\n <p>Ba\u015fvurular\u0131n\u0131z\u0131 iletisim@bursagoz.com adresine de g\u00f6nderebilirsiniz. Elektronik posta ile yap\u0131lacak ba\u015fvurularda kimli\u011fin ve talebin do\u011frulanmas\u0131 amac\u0131yla ek bilgi istenebilir.<\/p>\n <p>Ba\u015fvurular, talebin niteli\u011fine g\u00f6re en k\u0131sa s\u00fcrede ve en ge\u00e7 30 g\u00fcn i\u00e7erisinde sonu\u00e7land\u0131r\u0131l\u0131r.<\/p>\n\n <h2>19. \u00dc\u00e7\u00fcnc\u00fc Taraf Ba\u011flant\u0131lar\u0131<\/h2>\n <p>Web sitesi ve mobil uygulama, ba\u015fka internet sitelerine, harita hizmetlerine, telefon uygulamalar\u0131na veya \u00fc\u00e7\u00fcnc\u00fc taraf platformlara ba\u011flant\u0131 verebilir. Harici hizmeti a\u00e7t\u0131\u011f\u0131n\u0131zda ilgili sa\u011flay\u0131c\u0131n\u0131n gizlilik politikas\u0131 ve kullan\u0131m ko\u015fullar\u0131 da ge\u00e7erlidir. Bu a\u00e7\u0131klama, Kurumun kendi veri i\u015fleme ve hizmet sa\u011flay\u0131c\u0131 se\u00e7iminden do\u011fan yasal sorumluluklar\u0131n\u0131 ortadan kald\u0131rmaz.<\/p>\n\n <h2>20. Politika De\u011fi\u015fiklikleri<\/h2>\n <p>Bu politika; mobil uygulaman\u0131n \u00f6zelliklerinin, kullan\u0131lan teknik altyap\u0131n\u0131n veya y\u00fcr\u00fcrl\u00fckteki mevzuat\u0131n de\u011fi\u015fmesi h\u00e2linde g\u00fcncellenebilir.<\/p>\n <p>\u00d6nemli de\u011fi\u015fiklikler internet sitesi, mobil uygulama veya uygun ileti\u015fim kanallar\u0131 \u00fczerinden kullan\u0131c\u0131lara duyurulur. Politikan\u0131n g\u00fcncel s\u00fcr\u00fcm\u00fcne www.bursagoz.com\/gizlilik-politikasi\/ adresinden ula\u015f\u0131labilir.<\/p>\n\n <h2>21. \u0130leti\u015fim<\/h2>\n <p><strong>Bursa \u00c7\u0131nar Sa\u011fl\u0131k Hizmetleri Turizm E\u011fitim Sanayi Ticaret A.\u015e.<\/strong><br>\n <strong>Adres:<\/strong> Dua\u00e7\u0131nar\u0131 Mahallesi, Bar\u0131\u015f Caddesi No: 3, Y\u0131ld\u0131r\u0131m\/Bursa<br>\n <strong>Telefon:<\/strong> 444 1 469<br>\n <strong>E-posta:<\/strong> iletisim@bursagoz.com<br>\n <strong>Web:<\/strong> www.bursagoz.com<\/p>\n\n <hr>\n <p><small>© 2026 Bursa G\u00f6z Merkezi. T\u00fcm haklar\u0131 sakl\u0131d\u0131r. www.bursagoz.com<\/small><\/p>\n<\/body>\n<\/html>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Web Sitesi ve Mobil Uygulama Gizlilik Politikas\u0131 | Bursa G\u00f6z Merkezi Bursa G\u00f6z Merkezi - Web Sitesi ve Mobil Uygulama Gizlilik Politikas\u0131 Y\u00fcr\u00fcrl\u00fck Tarihi: 8 Eyl\u00fcl 2026 Son G\u00fcncelleme: 21 Ekim 2026 S\u00fcr\u00fcm: 1.1 Web Sitesi: www.bursagoz.com Veri Sorumlusu: Bursa \u00c7\u0131nar Sa\u011fl\u0131k Hizmetleri Turizm E\u011fitim Sanayi Ticaret A.\u015e. 1. Ama\u00e7 ve Kapsam Bursa \u00c7\u0131nar Sa\u011fl\u0131k <div class=\"btn-more-wrapper\"><a href=\"https:\/\/www.bursagoz.com\/de\/gizlilik-politikasi\/\" class=\"btn btn-sm btn-hover-fill\"><svg class=\"icon icon-right-arrow\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" viewbox=\"0 0 32 32\"><path d=\"M21.548 5.088c-0.436-0.451-1.162-0.451-1.613 0-0.436 0.436-0.436 1.162 0 1.596l8.177 8.177h-26.984c-0.629 0.001-1.129 0.501-1.129 1.13s0.5 1.145 1.129 1.145h26.984l-8.177 8.162c-0.436 0.451-0.436 1.178 0 1.613 0.451 0.451 1.178 0.451 1.613 0l10.113-10.113c0.451-0.436 0.451-1.162 0-1.596l-10.113-10.114z\"><\/path><\/svg>Read More<span class=\"screen-reader-text\"> \"Gizlilik politikas\u0131\"<\/span><svg class=\"icon icon-right-arrow\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" viewbox=\"0 0 32 32\"><path d=\"M21.548 5.088c-0.436-0.451-1.162-0.451-1.613 0-0.436 0.436-0.436 1.162 0 1.596l8.177 8.177h-26.984c-0.629 0.001-1.129 0.501-1.129 1.13s0.5 1.145 1.129 1.145h26.984l-8.177 8.162c-0.436 0.451-0.436 1.178 0 1.613 0.451 0.451 1.178 0.451 1.613 0l10.113-10.113c0.451-0.436 0.451-1.162 0-1.596l-10.113-10.114z\"><\/path><\/svg><\/a><\/div>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"yoast_head":"\n<title>Gizlilik politikas\u0131 - 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\n\t\t\t\n\n\n \n \n Web Sitesi ve Mobil Uygulama Gizlilik Politikas\u0131 | Bursa G\u00f6z Merkezi<\/title>\n<\/head>\n<body>\n <h1>Bursa G\u00f6z Merkezi - Web Sitesi ve Mobil Uygulama Gizlilik Politikas\u0131<\/h1>\n\n <p><strong>Y\u00fcr\u00fcrl\u00fck Tarihi:<\/strong> 8 Eyl\u00fcl 2026<br>\n <strong>Son G\u00fcncelleme:<\/strong> 21 Ekim 2026<br>\n <strong>S\u00fcr\u00fcm:<\/strong> 1.1<br>\n <strong>Web Sitesi:<\/strong> www.bursagoz.com<br>\n <strong>Veri Sorumlusu:<\/strong> Bursa \u00c7\u0131nar Sa\u011fl\u0131k Hizmetleri Turizm E\u011fitim Sanayi Ticaret A.\u015e.<\/p>\n\n <h2>1. Ama\u00e7 ve Kapsam<\/h2>\n <p>Bursa \u00c7\u0131nar Sa\u011fl\u0131k Hizmetleri Turizm E\u011fitim Sanayi Ticaret A.\u015e. (\"Bursa G\u00f6z Merkezi\", \"Kurum\" veya \"biz\") olarak ki\u015fisel verilerinizin ve \u00f6zel hayat\u0131n\u0131z\u0131n gizlili\u011fine \u00f6nem veriyoruz.<\/p>\n <p>Bu Web Sitesi ve Mobil Uygulama Gizlilik Politikas\u0131; www.bursagoz.com internet sitesini, Bursa G\u00f6z Merkezi Android ve iOS mobil uygulamalar\u0131n\u0131, \u00e7evrim i\u00e7i randevu hizmetlerini, \u00fcyelik ve kullan\u0131c\u0131 hesab\u0131 i\u015flemlerini, bildirim, ileti\u015fim ve destek hizmetlerini kullanan ziyaret\u00e7i, hasta, hasta yak\u0131n\u0131 ve kullan\u0131c\u0131lar\u0131n ki\u015fisel verilerinin nas\u0131l i\u015flendi\u011fini a\u00e7\u0131klamak amac\u0131yla haz\u0131rlanm\u0131\u015ft\u0131r.<\/p>\n <p>Ki\u015fisel verileriniz ba\u015fta 6698 say\u0131l\u0131 Ki\u015fisel Verilerin Korunmas\u0131 Kanunu (\"KVKK\") olmak \u00fczere ilgili sa\u011fl\u0131k mevzuat\u0131 ve di\u011fer y\u00fcr\u00fcrl\u00fckteki d\u00fczenlemelere uygun \u015fekilde i\u015flenir.<\/p>\n\n <h2>2. Veri Sorumlusu<\/h2>\n <p>KVKK kapsam\u0131nda veri sorumlusu:<\/p>\n <p><strong>Bursa \u00c7\u0131nar Sa\u011fl\u0131k Hizmetleri Turizm E\u011fitim Sanayi Ticaret A.\u015e.<\/strong><br>\n <strong>Adres:<\/strong> Dua\u00e7\u0131nar\u0131 Mahallesi, Bar\u0131\u015f Caddesi No: 3, Y\u0131ld\u0131r\u0131m\/Bursa<br>\n <strong>Telefon:<\/strong> 444 1 469<br>\n <strong>E-posta:<\/strong> iletisim@bursagoz.com<br>\n <strong>\u0130nternet Sitesi:<\/strong> www.bursagoz.com<\/p>\n\n <h2>3. \u0130\u015flenebilecek Ki\u015fisel Veriler<\/h2>\n\n <h3>3.1. Kimlik ve ileti\u015fim bilgileri<\/h3>\n <ul>\n <li>Ad ve soyad\u0131,<\/li>\n <li>Cep telefonu numaras\u0131,<\/li>\n <li>Kullan\u0131c\u0131 taraf\u0131ndan ayr\u0131ca payla\u015f\u0131lmas\u0131 h\u00e2linde e-posta adresi,<\/li>\n <li>Hesap ve kullan\u0131c\u0131 tan\u0131mlay\u0131c\u0131 bilgileri.<\/li>\n <\/ul>\n <p>Mobil uygulamadaki hesap olu\u015fturma ve giri\u015f i\u015flemleri esas olarak cep telefonu numaras\u0131 \u00fczerinden ger\u00e7ekle\u015ftirilir.<\/p>\n\n <h3>3.2. Hesap ve g\u00fcvenlik bilgileri<\/h3>\n <ul>\n <li>\u015eifrelenmi\u015f veya g\u00fcvenli bi\u00e7imde saklanan kimlik do\u011frulama bilgileri,<\/li>\n <li>Oturum bilgileri,<\/li>\n <li>Ba\u015far\u0131l\u0131 ve ba\u015far\u0131s\u0131z giri\u015f kay\u0131tlar\u0131,<\/li>\n <li>Hesap olu\u015fturma, g\u00fcncelleme ve silme i\u015flem kay\u0131tlar\u0131,<\/li>\n <li>K\u00f6t\u00fcye kullan\u0131m\u0131n ve yetkisiz eri\u015fimin \u00f6nlenmesine y\u00f6nelik g\u00fcvenlik kay\u0131tlar\u0131.<\/li>\n <\/ul>\n <p>Kullan\u0131c\u0131 \u015fifreleri d\u00fcz metin olarak saklanmaz.<\/p>\n\n <h3>3.3. Profil bilgileri<\/h3>\n <ul>\n <li>\u0130ste\u011fe ba\u011fl\u0131 profil foto\u011fraf\u0131,<\/li>\n <li>Uygulama tercihleri,<\/li>\n <li>Dil ve eri\u015filebilirlik ayarlar\u0131,<\/li>\n <li>Bildirim tercihleri.<\/li>\n <\/ul>\n\n <h3>3.4. Randevu bilgileri<\/h3>\n <ul>\n <li>Randevu tarihi ve saati,<\/li>\n <li>Tercih edilen doktor,<\/li>\n <li>\u0130lgili b\u00f6l\u00fcm veya hizmet,<\/li>\n <li>Randevu durumu, olu\u015fturma, de\u011fi\u015ftirme ve iptal bilgileri,<\/li>\n <li>Randevu hat\u0131rlatma tercihleri.<\/li>\n <\/ul>\n <p>Randevu bilgileri, ki\u015finin sa\u011fl\u0131k hizmeti talep etti\u011fini g\u00f6sterebilmesi nedeniyle \u00f6zel nitelikli ki\u015fisel veri niteli\u011fi ta\u015f\u0131yabilir.<\/p>\n\n <h3>3.5. Sa\u011fl\u0131k bilgileri<\/h3>\n <p>Kullan\u0131c\u0131n\u0131n sa\u011fl\u0131k hizmetlerinden yararlanmas\u0131 veya randevu i\u015flemleri kapsam\u0131nda payla\u015fmas\u0131 h\u00e2linde sa\u011fl\u0131k \u015fik\u00e2yetleri, muayene ve tedavi bilgileri, doktor tercihleri ve kullan\u0131c\u0131n\u0131n kendi iste\u011fiyle iletti\u011fi g\u00f6z sa\u011fl\u0131\u011f\u0131na ili\u015fkin bilgiler i\u015flenebilir.<\/p>\n <p>Mobil uygulamadaki iste\u011fe ba\u011fl\u0131 Damla Takibi, QR Bak\u0131m Plan\u0131 ve G\u00f6z G\u00fcnl\u00fc\u011f\u00fc \u00f6zelliklerinde; damla ad\u0131, uygulanacak g\u00f6z, kullan\u0131m tarih ve saatleri, ameliyat tarihi ve saati, uyanma\/uyku saatleri, kullan\u0131m\/atlama\/erteleme kay\u0131tlar\u0131 ve kullan\u0131c\u0131n\u0131n ekledi\u011fi notlar veya PDF i\u00e7in iste\u011fe ba\u011fl\u0131 hasta ad\u0131 gibi sa\u011fl\u0131k bilgisi i\u00e7erebilen veriler cihazda i\u015flenir. Bu kay\u0131tlar uygulama taraf\u0131ndan merkezimizin sunucusuna veya CRM sistemine g\u00f6nderilmez. Doktorunuzun CRM'de olu\u015fturdu\u011fu kaynak plan\u0131n klinikte saklanmas\u0131 ise ayr\u0131 sa\u011fl\u0131k hizmeti kay\u0131tlar\u0131n\u0131n kapsam\u0131ndad\u0131r.<\/p>\n <p>Bu mod\u00fcller tan\u0131 koymaz, re\u00e7ete d\u00fczenlemez ve tedavi \u00f6nermez. Damla Takibi'nin ayr\u0131 bilgilendirmesi, kullan\u0131m esaslar\u0131 ve iste\u011fe ba\u011fl\u0131 a\u00e7\u0131k r\u0131za tercihi ayr\u0131ca uygulan\u0131r. Bilgilendirmeyi okumak tek ba\u015f\u0131na a\u00e7\u0131k r\u0131za vermek anlam\u0131na gelmez.<\/p>\n\n <h3>3.8. Kamera, galeri ve QR i\u00e7eri\u011fi<\/h3>\n <p>G\u00f6rme Sim\u00fclasyonu i\u00e7in kamera g\u00f6r\u00fcnt\u00fcs\u00fc veya se\u00e7ti\u011finiz galeri foto\u011fraf\u0131 cihazda i\u015flenir. Bak\u0131m plan\u0131 QR kodu kamera ile okunur; imzas\u0131 do\u011frulanmadan plan i\u00e7eri\u011fi i\u015flenmez. Canl\u0131 kamera g\u00f6r\u00fcnt\u00fcs\u00fc, se\u00e7ilen sim\u00fclasyon foto\u011fraf\u0131 ve okutulan QR i\u00e7eri\u011fi bu \u00f6zellikler taraf\u0131ndan merkezimizin sunucusuna g\u00f6nderilmez. Kamera\/galeri eri\u015fimi ilgili \u00f6zelli\u011fi kullanmak i\u00e7indir; bu izinleri vermemek di\u011fer uygulama hizmetlerinin kullan\u0131m\u0131n\u0131 engellemez.<\/p>\n <p>Sim\u00fclasyon foto\u011fraf\u0131n\u0131 veya kullan\u0131m \u00f6zeti PDF'sini payla\u015fmay\u0131 se\u00e7erseniz, dosya sistem payla\u015f\u0131m ekran\u0131ndan se\u00e7ti\u011finiz uygulama ya da al\u0131c\u0131ya verilir. Bu payla\u015f\u0131m iste\u011fe ba\u011fl\u0131d\u0131r; al\u0131c\u0131n\u0131n kendi veri i\u015fleme kurallar\u0131 ge\u00e7erlidir ve d\u0131\u015far\u0131 aktar\u0131lan kopyalar uygulama taraf\u0131ndan geri al\u0131namaz.<\/p>\n\n <h3>3.6. Cihaz ve teknik kullan\u0131m bilgileri<\/h3>\n <ul>\n <li>IP adresi,<\/li>\n <li>Cihaz ve i\u015fletim sistemi t\u00fcr\u00fc,<\/li>\n <li>Uygulama s\u00fcr\u00fcm\u00fc,<\/li>\n <li>Dil ve b\u00f6lge ayarlar\u0131,<\/li>\n <li>Bildirim iletim anahtar\u0131,<\/li>\n <li>Tarih ve saat bilgileri,<\/li>\n <li>Hata, g\u00fcvenlik ve performans kay\u0131tlar\u0131,<\/li>\n <li>\u0130nternet sitesi \u00e7erezleri.<\/li>\n <\/ul>\n <p>Bu bilgiler uygulaman\u0131n g\u00fcvenli \u00e7al\u0131\u015fmas\u0131, teknik sorunlar\u0131n giderilmesi ve kullan\u0131c\u0131 deneyiminin geli\u015ftirilmesi amac\u0131yla s\u0131n\u0131rl\u0131 \u015fekilde i\u015flenebilir.<\/p>\n\n <h3>3.7. \u0130leti\u015fim ve destek bilgileri<\/h3>\n <ul>\n <li>\u00c7a\u011fr\u0131 merkezi veya destek birimleriyle yap\u0131lan g\u00f6r\u00fc\u015fmelere ili\u015fkin bilgiler,<\/li>\n <li>Talep, \u00f6neri ve \u015fik\u00e2yet i\u00e7erikleri,<\/li>\n <li>Kullan\u0131c\u0131n\u0131n canl\u0131 destek veya dijital asistan \u00fczerinden payla\u015ft\u0131\u011f\u0131 bilgiler,<\/li>\n <li>\u0130\u015flem ve yan\u0131t ge\u00e7mi\u015fi.<\/li>\n <\/ul>\n <p>Canl\u0131 destek veya asistan alan\u0131na acil durum bilgileri, gereksiz sa\u011fl\u0131k belgeleri, banka kart\u0131 bilgileri veya payla\u015f\u0131lmas\u0131 zorunlu olmayan \u00f6zel nitelikli verilerin yaz\u0131lmamas\u0131 \u00f6nerilir.<\/p>\n\n <h2>4. Cihazda Saklanan Veriler<\/h2>\n <p>Profil foto\u011fraf\u0131, dil\/eri\u015filebilirlik tercihleri, oyun ilerlemesi, G\u00f6z G\u00fcnl\u00fc\u011f\u00fc notlar\u0131, Damla Takibi ve cihazda kurulan bak\u0131m plan\u0131 kay\u0131tlar\u0131 cihazda saklan\u0131r. Profil foto\u011fraf\u0131 ba\u015fka telefondaki oturuma otomatik ta\u015f\u0131nmaz.<\/p>\n <p>Damla Takibi'nde ila\u00e7\/hasta metinleri \u015fifreli alanlarda, anahtar cihaz\u0131n g\u00fcvenli anahtar deposunda saklan\u0131r. Zaman, durum ve indeks bilgileri uygulaman\u0131n korumal\u0131 dosyas\u0131nda tutulur; t\u00fcm veritaban\u0131n\u0131n \u015fifreli oldu\u011fu iddia edilmez. Yerel damla veritaban\u0131 i\u015fletim sistemi uygulama yedeklemesi d\u0131\u015f\u0131nda tutulur. Bu \u00f6nlemler cihaz\u0131n ele ge\u00e7irilmesine kar\u015f\u0131 mutlak g\u00fcvenlik garantisi de\u011fildir.<\/p>\n <p>Yaln\u0131zca cihazda tutulan veriler Bursa G\u00f6z Merkezi sunucular\u0131na aktar\u0131lmaz. Uygulaman\u0131n silinmesi veya uygulama verilerinin temizlenmesi h\u00e2linde bu bilgiler geri getirilemeyebilir.<\/p>\n <p>Bu veriler i\u00e7in daha sonra hesaplar aras\u0131 e\u015fitleme veya yedekleme \u00f6zelli\u011fi sunulmas\u0131 h\u00e2linde kullan\u0131c\u0131lar \u00f6nceden bilgilendirilecek ve bu politika g\u00fcncellenecektir.<\/p>\n <p>Oturumu kapatmak veya bir damlay\u0131 ar\u015fivlemek ge\u00e7mi\u015f kay\u0131tlar\u0131 silmek de\u011fildir. Damla kay\u0131tlar\u0131n\u0131 ve mod\u00fcl r\u0131zas\u0131n\u0131 kald\u0131rmak i\u00e7in <strong>Damla ayarlar\u0131 > Damla verilerimi sil<\/strong> yolunu kullanabilirsiniz; mod\u00fcl\u00fcn hat\u0131rlatmalar\u0131 da durdurulur. G\u00f6z G\u00fcnl\u00fc\u011f\u00fc notlar\u0131 ilgili not ekran\u0131ndan silinebilir. Payla\u015f\u0131m i\u00e7in olu\u015fturulan PDF'ler ge\u00e7ici dosyalarda, d\u0131\u015far\u0131 payla\u015f\u0131lan kopyalar ise se\u00e7ti\u011finiz al\u0131c\u0131da kalabilir.<\/p>\n\n <h2>5. Ki\u015fisel Verilerin \u0130\u015flenme Ama\u00e7lar\u0131<\/h2>\n <ul>\n <li>Kullan\u0131c\u0131 hesab\u0131n\u0131n olu\u015fturulmas\u0131 ve y\u00f6netilmesi,<\/li>\n <li>Telefon numaras\u0131n\u0131n ve kullan\u0131c\u0131n\u0131n do\u011frulanmas\u0131,<\/li>\n <li>G\u00fcvenli giri\u015f yap\u0131lmas\u0131n\u0131n sa\u011flanmas\u0131,<\/li>\n <li>Randevu olu\u015fturulmas\u0131, g\u00f6r\u00fcnt\u00fclenmesi, de\u011fi\u015ftirilmesi ve iptal edilmesi,<\/li>\n <li>Randevu hat\u0131rlatma bildirimlerinin g\u00f6nderilmesi,<\/li>\n <li>\u0130ste\u011fe ba\u011fl\u0131 yerel damla\/not hat\u0131rlatmalar\u0131, kullan\u0131m g\u00fcnl\u00fc\u011f\u00fc ve kullan\u0131c\u0131 taraf\u0131ndan istenen PDF \u00f6zetinin haz\u0131rlanmas\u0131,<\/li>\n <li>Doktorun bak\u0131m plan\u0131 QR kodunun cihazda do\u011frulanmas\u0131 ve kullan\u0131c\u0131n\u0131n se\u00e7ti\u011fi bilgilere g\u00f6re hat\u0131rlatma saatlerinin hesaplanmas\u0131,<\/li>\n <li>Kamera veya se\u00e7ilen foto\u011fraf \u00fczerinden yakla\u015f\u0131k g\u00f6rme sim\u00fclasyonu sunulmas\u0131,<\/li>\n <li>Sa\u011fl\u0131k hizmetlerinin planlanmas\u0131 ve y\u00fcr\u00fct\u00fclmesi,<\/li>\n <li>Kullan\u0131c\u0131 taleplerinin ve destek ba\u015fvurular\u0131n\u0131n yan\u0131tlanmas\u0131,<\/li>\n <li>Uygulaman\u0131n g\u00fcvenli\u011finin sa\u011flanmas\u0131,<\/li>\n <li>Yetkisiz eri\u015fim, doland\u0131r\u0131c\u0131l\u0131k ve k\u00f6t\u00fcye kullan\u0131m\u0131n \u00f6nlenmesi,<\/li>\n <li>Teknik hatalar\u0131n tespit edilmesi ve giderilmesi,<\/li>\n <li>Kullan\u0131c\u0131 deneyiminin ve eri\u015filebilirli\u011fin geli\u015ftirilmesi,<\/li>\n <li>Mevzuattan kaynaklanan saklama, bildirim ve raporlama y\u00fck\u00fcml\u00fcl\u00fcklerinin yerine getirilmesi,<\/li>\n <li>A\u00e7\u0131k r\u0131za verilmi\u015f olmas\u0131 h\u00e2linde kampanya, duyuru ve bilgilendirmelerin iletilmesi.<\/li>\n <\/ul>\n <p>Pazarlama ve tan\u0131t\u0131m ama\u00e7l\u0131 elektronik iletiler, sa\u011fl\u0131k hizmetinin sunulmas\u0131n\u0131n zorunlu bir ko\u015fulu de\u011fildir ve gerekli izinler ayr\u0131ca al\u0131n\u0131r.<\/p>\n\n <h2>6. Ki\u015fisel Verilerin \u0130\u015flenmesinin Hukuki Sebepleri<\/h2>\n <p>Ki\u015fisel verileriniz, i\u015fleme faaliyetinin niteli\u011fine g\u00f6re; bir s\u00f6zle\u015fmenin kurulmas\u0131 veya ifas\u0131yla do\u011frudan ilgili olmas\u0131, veri sorumlusunun hukuki y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fcn\u00fc yerine getirmesi, bir hakk\u0131n tesisi, kullan\u0131lmas\u0131 veya korunmas\u0131, temel hak ve \u00f6zg\u00fcrl\u00fcklerinize zarar vermemek kayd\u0131yla me\u015fru menfaatlerimiz, kanunlarda a\u00e7\u0131k\u00e7a \u00f6ng\u00f6r\u00fclmesi ve gerekli oldu\u011fu durumlarda a\u00e7\u0131k r\u0131zan\u0131z hukuki sebeplerine dayan\u0131larak i\u015flenir.<\/p>\n <p>Sa\u011fl\u0131k verileri gibi \u00f6zel nitelikli ki\u015fisel veriler, KVKK'n\u0131n 6'nc\u0131 maddesinde belirtilen \u015fartlardan uygun olan\u0131na dayan\u0131larak; kamu sa\u011fl\u0131\u011f\u0131n\u0131n korunmas\u0131, koruyucu hekimlik, t\u0131bbi te\u015fhis, tedavi ve bak\u0131m hizmetlerinin y\u00fcr\u00fct\u00fclmesi ile sa\u011fl\u0131k hizmetlerinin planlanmas\u0131 ve y\u00f6netilmesi amac\u0131yla yetkili ki\u015filer ve s\u0131r saklama y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fc bulunan \u00e7al\u0131\u015fanlar taraf\u0131ndan i\u015flenebilir.<\/p>\n <p>A\u00e7\u0131k r\u0131za gereken i\u015flemlerde ayd\u0131nlatma i\u015flemi ile a\u00e7\u0131k r\u0131za alma i\u015flemi birbirinden ayr\u0131 olarak ger\u00e7ekle\u015ftirilir.<\/p>\n <p>\u0130ste\u011fe ba\u011fl\u0131 Damla Takibi mod\u00fcl\u00fcndeki sa\u011fl\u0131k verilerinin cihazda i\u015flenmesi i\u00e7in ayr\u0131ca a\u00e7\u0131k r\u0131za istenir. R\u0131zan\u0131n verilmemesi randevu ve di\u011fer uygulama hizmetlerinden yararlanmay\u0131 engellemez. Mod\u00fcl verilerini silerek bu tercihi geri alabilirsiniz; bu i\u015flem merkezdeki ana hesap veya klinik kay\u0131tlar\u0131 kendili\u011finden silmez.<\/p>\n\n <h2>7. Ki\u015fisel Verilerin Toplanma Y\u00f6ntemleri<\/h2>\n <p>Ki\u015fisel verileriniz; mobil uygulama ekranlar\u0131, internet sitesi formlar\u0131, telefon numaras\u0131 do\u011frulama i\u015flemleri, randevu ve ileti\u015fim formlar\u0131, \u00e7a\u011fr\u0131 merkezi ve destek kanallar\u0131, yetkili sa\u011fl\u0131k personeli taraf\u0131ndan yap\u0131lan i\u015flemler, \u00e7erezler ve benzeri teknik ara\u00e7lar ile cihaz ve uygulama taraf\u0131ndan olu\u015fturulan g\u00fcvenlik kay\u0131tlar\u0131 arac\u0131l\u0131\u011f\u0131yla s\u00f6zl\u00fc, yaz\u0131l\u0131, g\u00f6rsel veya elektronik ortamda toplanabilir.<\/p>\n\n <h2>8. Ki\u015fisel Verilerin Aktar\u0131lmas\u0131<\/h2>\n <p>Ki\u015fisel verileriniz, i\u015fleme amac\u0131n\u0131n gerektirdi\u011fi \u00f6l\u00e7\u00fcde ve uygun g\u00fcvenlik tedbirleri al\u0131narak a\u015fa\u011f\u0131daki al\u0131c\u0131 gruplar\u0131na aktar\u0131labilir:<\/p>\n <ul>\n <li>Sa\u011fl\u0131k Bakanl\u0131\u011f\u0131 ve yetkili kamu kurumlar\u0131,<\/li>\n <li>Mahkemeler, savc\u0131l\u0131klar ve di\u011fer yetkili adli veya idari makamlar,<\/li>\n <li>Yetkili sa\u011fl\u0131k kurulu\u015flar\u0131 ve sa\u011fl\u0131k \u00e7al\u0131\u015fanlar\u0131,<\/li>\n <li>Randevu ve sa\u011fl\u0131k hizmetinin y\u00fcr\u00fct\u00fclmesi i\u00e7in hizmet al\u0131nan kurulu\u015flar,<\/li>\n <li>Sunucu, veri taban\u0131, SMS do\u011frulama, bildirim, g\u00fcvenlik ve teknik destek sa\u011flay\u0131c\u0131lar\u0131; bildirim sa\u011flay\u0131c\u0131lar\u0131na ili\u015fkin yurt d\u0131\u015f\u0131 i\u015fleme a\u00e7\u0131klamas\u0131 a\u015fa\u011f\u0131daki b\u00f6l\u00fcmde yer al\u0131r,<\/li>\n <li>Hukuk, denetim ve bilgi g\u00fcvenli\u011fi alan\u0131nda hizmet al\u0131nan yetkili kurulu\u015flar,<\/li>\n <li>Kullan\u0131c\u0131n\u0131n a\u00e7\u0131k r\u0131zas\u0131 veya talimat\u0131 \u00fczerine yetkilendirilen ki\u015filer.<\/li>\n <\/ul>\n <p>Hizmet sa\u011flay\u0131c\u0131lar\u0131n ki\u015fisel verilere eri\u015fimi s\u00f6zle\u015fmelerle, yetkilendirmelerle ve gizlilik y\u00fck\u00fcml\u00fcl\u00fckleriyle s\u0131n\u0131rland\u0131r\u0131l\u0131r.<\/p>\n\n <h2>9. Yurt D\u0131\u015f\u0131na Veri Aktar\u0131m\u0131<\/h2>\n <p>Mobil uygulaman\u0131n uzaktan bildirim altyap\u0131s\u0131nda Google Firebase Cloud Messaging (FCM) ve iOS cihazlarda Apple Push Notification service (APNs) kullan\u0131l\u0131r. Bildirim hizmeti kapsam\u0131nda cihaz bildirim belirte\u00e7leri, bildirimin iletilmesi i\u00e7in gerekli i\u00e7erik ve teknik bilgiler bu sa\u011flay\u0131c\u0131lar taraf\u0131ndan i\u015flenebilir. Bu hizmetler T\u00fcrkiye d\u0131\u015f\u0131ndaki sistemlerde veri i\u015flenmesini i\u00e7erebilir; bu nedenle t\u00fcm verilerin yaln\u0131z T\u00fcrkiye'de i\u015flendi\u011fi veya hi\u00e7bir yurt d\u0131\u015f\u0131 aktar\u0131m bulunmad\u0131\u011f\u0131 taahh\u00fct edilmez.<\/p>\n <p>Cihazda tutulan damla kullan\u0131m g\u00fcnl\u00fc\u011f\u00fc, notlar, sim\u00fclasyon g\u00f6r\u00fcnt\u00fcleri ve okutulan bak\u0131m plan\u0131 bu \u00f6zellikler taraf\u0131ndan FCM\/APNs hizmetlerine g\u00f6nderilmez. Kullan\u0131c\u0131n\u0131n kendi se\u00e7imiyle bir dosyay\u0131 \u00fc\u00e7\u00fcnc\u00fc taraf uygulamaya payla\u015fmas\u0131, ilgili al\u0131c\u0131n\u0131n hizmetine g\u00f6re yurt d\u0131\u015f\u0131 i\u015fleme i\u00e7erebilir.<\/p>\n <p>Yurt d\u0131\u015f\u0131na aktar\u0131m faaliyetleri i\u00e7in KVKK'n\u0131n 9'uncu maddesindeki ko\u015fullar\u0131n ayr\u0131ca kar\u015f\u0131lanmas\u0131 gerekir. Bu politika veya cihaz\u0131n bildirim izni tek ba\u015f\u0131na aktar\u0131m i\u00e7in hukuki dayanak ya da uygun g\u00fcvence olu\u015fturmaz. Kullan\u0131lan al\u0131c\u0131lar, aktar\u0131m kapsam\u0131 ve uygulanan hukuki g\u00fcvenceler hakk\u0131nda veri sorumlusunun ileti\u015fim kanallar\u0131ndan bilgi talep edebilirsiniz.<\/p>\n\n <h2>10. Bildirimler<\/h2>\n <p>Kullan\u0131c\u0131n\u0131n izin vermesi h\u00e2linde uygulama; randevudan bir g\u00fcn \u00f6nce, randevudan bir saat \u00f6nce, randevu de\u011fi\u015fikli\u011fi veya iptali oldu\u011funda ve hesap g\u00fcvenli\u011fiyle ilgili \u00f6nemli bir durum meydana geldi\u011finde bildirim g\u00f6nderebilir.<\/p>\n <p>Pazarlama bildirimleri ile randevu ve g\u00fcvenlik bildirimleri birbirinden ayr\u0131 de\u011ferlendirilir. Kullan\u0131c\u0131, cihaz ayarlar\u0131ndan veya uygulamadaki bildirim tercihlerinden izinlerini de\u011fi\u015ftirebilir.<\/p>\n <p>Damla ve not hat\u0131rlatmalar\u0131 cihaz\u0131n yerel bildirim sistemiyle planlan\u0131r. Damla ad\u0131\/g\u00f6z bilgisi bildirim \u00f6nizlemesinde veya kilit ekran\u0131nda g\u00f6r\u00fcnebilir; \u00f6nizlemeleri telefon ayarlar\u0131ndan s\u0131n\u0131rlayabilirsiniz. Bildirim izni ayr\u0131 ve iste\u011fe ba\u011fl\u0131d\u0131r.<\/p>\n <p>Hat\u0131rlatmalar cihaz saati, izinler, i\u015fletim sistemi ve pil k\u0131s\u0131tlamalar\u0131ndan etkilenebilir; tam zaman\u0131nda teslim garanti edilmez. Damla planlamas\u0131 T\u00fcrkiye saati (Europe\/Istanbul) esasl\u0131d\u0131r ve en fazla gelecek 7 g\u00fcn i\u00e7in haz\u0131rlan\u0131r; yenilenmesi i\u00e7in uygulamay\u0131 en az haftada bir a\u00e7\u0131n. Uygulamay\u0131 zorla durdurmak hat\u0131rlatmalar\u0131 kesebilir. Bildirimler tedavi takibinde tek g\u00fcvence olarak kullan\u0131lmamal\u0131d\u0131r.<\/p>\n\n <h2>11. \u00c7erezler ve Benzeri Teknolojiler<\/h2>\n <p>\u0130nternet sitemizde zorunlu, i\u015flevsel, performans ve tercih \u00e7erezleri kullan\u0131labilir. Zorunlu olmayan \u00e7erezler, gerekli h\u00e2llerde kullan\u0131c\u0131n\u0131n tercihi veya onay\u0131 do\u011frultusunda \u00e7al\u0131\u015ft\u0131r\u0131l\u0131r. Kullan\u0131c\u0131lar \u00e7erez tercihlerini internet sitesindeki \u00e7erez y\u00f6netim alan\u0131ndan de\u011fi\u015ftirebilir.<\/p>\n <p>Mobil uygulamada \u00e7erez yerine cihaz tan\u0131mlay\u0131c\u0131lar\u0131, oturum bilgileri veya benzer teknik ara\u00e7lar kullan\u0131labilir. Bu teknolojiler yaln\u0131zca a\u00e7\u0131klanan ama\u00e7lar kapsam\u0131nda kullan\u0131l\u0131r.<\/p>\n\n <h2>12. Verilerin Saklanmas\u0131 ve \u0130mhas\u0131<\/h2>\n <p>Ki\u015fisel verileriniz; i\u015fleme amac\u0131n\u0131n devam etti\u011fi s\u00fcre, kullan\u0131c\u0131 hesab\u0131n\u0131n aktif oldu\u011fu s\u00fcre, sa\u011fl\u0131k, vergi, ticaret ve di\u011fer mevzuatta \u00f6ng\u00f6r\u00fclen s\u00fcreler ile muhtemel bir hukuki uyu\u015fmazl\u0131k bak\u0131m\u0131ndan gerekli zamana\u015f\u0131m\u0131 s\u00fcreleri boyunca saklanabilir.<\/p>\n <p>Saklama s\u00fcresi sona eren veriler, Bursa G\u00f6z Merkezi'nin ki\u015fisel veri saklama ve imha politikalar\u0131na uygun \u015fekilde silinir, yok edilir veya anonim h\u00e2le getirilir.<\/p>\n <p>Kullan\u0131c\u0131n\u0131n mobil uygulama hesab\u0131n\u0131 silmesi, sa\u011fl\u0131k kurulu\u015funun ilgili mevzuat gere\u011fince saklamakla y\u00fck\u00fcml\u00fc oldu\u011fu hasta ve sa\u011fl\u0131k kay\u0131tlar\u0131n\u0131n otomatik olarak silinmesi anlam\u0131na gelmez. Yasal saklama zorunlulu\u011fu bulunmayan hesap verileri ise silme talebi do\u011frultusunda i\u015fleme al\u0131n\u0131r.<\/p>\n\n <h2>13. Hesab\u0131n Silinmesi<\/h2>\n <p>Kullan\u0131c\u0131lar hesap silme i\u015flemini mobil uygulamadaki <strong>Profil > Hesab\u0131 sil<\/strong> alan\u0131ndan ba\u015flatabilir; ayr\u0131ca iletisim@bursagoz.com adresinden veya 444 1 469 numaral\u0131 ileti\u015fim hatt\u0131ndan destek isteyebilir.<\/p>\n <p>Hesap silme talebi s\u0131ras\u0131nda, hesab\u0131n ger\u00e7ek sahibini belirlemek amac\u0131yla makul kimlik do\u011frulama ad\u0131mlar\u0131 uygulanabilir.<\/p>\n <p>Talep sonu\u00e7land\u0131r\u0131ld\u0131\u011f\u0131nda, yasal olarak saklanmas\u0131 zorunlu olmayan hesap ve profil verileri silinir veya anonim h\u00e2le getirilir. Yasal zorunluluk nedeniyle saklanmas\u0131 gereken veriler, yaln\u0131zca ilgili y\u00fck\u00fcml\u00fcl\u00fcklerin yerine getirilmesi amac\u0131yla eri\u015fimi s\u0131n\u0131rland\u0131r\u0131larak muhafaza edilir.<\/p>\n\n <h2>14. Veri G\u00fcvenli\u011fi<\/h2>\n <p>Bursa G\u00f6z Merkezi; ki\u015fisel verilerin hukuka ayk\u0131r\u0131 olarak i\u015flenmesini, yetkisiz ki\u015filer taraf\u0131ndan eri\u015filmesini, kaybolmas\u0131n\u0131, de\u011fi\u015ftirilmesini veya a\u00e7\u0131klanmas\u0131n\u0131 \u00f6nlemek amac\u0131yla uygun teknik ve idari tedbirler uygular.<\/p>\n <p>Bu kapsamda eri\u015fim yetkilerinin s\u0131n\u0131rland\u0131r\u0131lmas\u0131, \u015fifreleme, kay\u0131t tutma, yedekleme, g\u00fcvenlik kontrolleri, \u00e7al\u0131\u015fan fark\u0131ndal\u0131\u011f\u0131 ve hizmet sa\u011flay\u0131c\u0131 denetimleri gibi \u00f6nlemler uygulanabilir.<\/p>\n\n <h2>15. \u00c7ocuklar\u0131n Verileri<\/h2>\n <p>\u00c7ocuk kullan\u0131c\u0131lar\u0131n ki\u015fisel verileri, ilgili mevzuat ve sa\u011fl\u0131k hizmetinin niteli\u011fine uygun \u015fekilde veli veya yasal temsilci arac\u0131l\u0131\u011f\u0131yla i\u015flenir.<\/p>\n <p>\u00c7ocuk modu ve g\u00f6z oyunlar\u0131 e\u011flence ve fark\u0131ndal\u0131k ama\u00e7l\u0131d\u0131r. Bu b\u00f6l\u00fcmler t\u0131bbi te\u015fhis veya tedavi hizmeti sunmaz ve doktor muayenesinin yerine ge\u00e7mez.<\/p>\n\n <h2>16. G\u00f6z Oyunlar\u0131 ve Bilgilendirme \u0130\u00e7erikleri<\/h2>\n <p>Mobil uygulamada sunulan g\u00f6z oyunlar\u0131, renk alg\u0131s\u0131 uygulamalar\u0131, mini bilgi yar\u0131\u015fmalar\u0131 ve g\u00f6z sa\u011fl\u0131\u011f\u0131 i\u00e7erikleri e\u011flence, fark\u0131ndal\u0131k ve genel bilgilendirme ama\u00e7l\u0131d\u0131r.<\/p>\n <p>Bu b\u00f6l\u00fcmlerde elde edilen sonu\u00e7lar t\u0131bbi tan\u0131 niteli\u011finde de\u011fildir, hastal\u0131k tespiti amac\u0131yla kullan\u0131lamaz ve sa\u011fl\u0131k profesyonelinin muayene ve de\u011ferlendirmesinin yerine ge\u00e7mez. Kullan\u0131c\u0131lar\u0131n sa\u011fl\u0131klar\u0131yla ilgili endi\u015feleri bulunmas\u0131 h\u00e2linde bir g\u00f6z hastal\u0131klar\u0131 uzman\u0131na ba\u015fvurmalar\u0131 \u00f6nerilir.<\/p>\n <p>G\u00f6rme Sim\u00fclasyonu yakla\u015f\u0131k bir g\u00f6rsel canland\u0131rmad\u0131r; g\u00f6rme keskinli\u011finizi, hastal\u0131\u011f\u0131n varl\u0131\u011f\u0131n\u0131 veya evresini \u00f6l\u00e7mez. Damla Takibi ve QR Bak\u0131m Plan\u0131, doktorun verdi\u011fi tedavi plan\u0131n\u0131 takip etmeye yard\u0131mc\u0131 olur; ba\u011f\u0131ms\u0131z tan\u0131, re\u00e7ete, doz de\u011fi\u015fikli\u011fi veya tedavi \u00f6nerisi sunmaz. \u201cKulland\u0131m\u201d kayd\u0131 kullan\u0131c\u0131n\u0131n beyan\u0131d\u0131r. Acil durumda uygulamadan yan\u0131t beklemeyin; 112'yi aray\u0131n veya uygun sa\u011fl\u0131k kurulu\u015funa ba\u015fvurun.<\/p>\n\n <h2>17. Kullan\u0131c\u0131n\u0131n KVKK Kapsam\u0131ndaki Haklar\u0131<\/h2>\n <p>KVKK'n\u0131n 11'inci maddesi kapsam\u0131nda kullan\u0131c\u0131lar:<\/p>\n <ul>\n <li>Ki\u015fisel verilerinin i\u015flenip i\u015flenmedi\u011fini \u00f6\u011frenme,<\/li>\n <li>\u0130\u015flenmi\u015fse buna ili\u015fkin bilgi talep etme,<\/li>\n <li>\u0130\u015flenme amac\u0131n\u0131 ve amaca uygun kullan\u0131l\u0131p kullan\u0131lmad\u0131\u011f\u0131n\u0131 \u00f6\u011frenme,<\/li>\n <li>Verilerin aktar\u0131ld\u0131\u011f\u0131 \u00fc\u00e7\u00fcnc\u00fc ki\u015fileri \u00f6\u011frenme,<\/li>\n <li>Eksik veya yanl\u0131\u015f i\u015flenen verilerin d\u00fczeltilmesini isteme,<\/li>\n <li>Mevzuattaki \u015fartlar \u00e7er\u00e7evesinde verilerin silinmesini veya yok edilmesini isteme,<\/li>\n <li>D\u00fczeltme ve silme i\u015flemlerinin verilerin aktar\u0131ld\u0131\u011f\u0131 \u00fc\u00e7\u00fcnc\u00fc ki\u015filere bildirilmesini isteme,<\/li>\n <li>Yaln\u0131zca otomatik sistemlerle yap\u0131lan analizler sonucunda aleyhe bir sonucun ortaya \u00e7\u0131kmas\u0131na itiraz etme,<\/li>\n <li>Hukuka ayk\u0131r\u0131 veri i\u015flenmesi nedeniyle zarara u\u011framas\u0131 h\u00e2linde zarar\u0131n giderilmesini talep etme<\/li>\n <\/ul>\n <p>haklar\u0131na sahiptir.<\/p>\n\n <h2>18. Ba\u015fvuru Y\u00f6ntemi<\/h2>\n <p>KVKK kapsam\u0131ndaki taleplerinizi a\u015fa\u011f\u0131daki adrese yaz\u0131l\u0131 olarak veya mevzuatta kabul edilen di\u011fer y\u00f6ntemlerle iletebilirsiniz:<\/p>\n <p><strong>Bursa \u00c7\u0131nar Sa\u011fl\u0131k Hizmetleri Turizm E\u011fitim Sanayi Ticaret A.\u015e.<\/strong><br>\n Dua\u00e7\u0131nar\u0131 Mahallesi, Bar\u0131\u015f Caddesi No: 3, Y\u0131ld\u0131r\u0131m\/Bursa<\/p>\n <p>Ba\u015fvurular\u0131n\u0131z\u0131 iletisim@bursagoz.com adresine de g\u00f6nderebilirsiniz. Elektronik posta ile yap\u0131lacak ba\u015fvurularda kimli\u011fin ve talebin do\u011frulanmas\u0131 amac\u0131yla ek bilgi istenebilir.<\/p>\n <p>Ba\u015fvurular, talebin niteli\u011fine g\u00f6re en k\u0131sa s\u00fcrede ve en ge\u00e7 30 g\u00fcn i\u00e7erisinde sonu\u00e7land\u0131r\u0131l\u0131r.<\/p>\n\n <h2>19. \u00dc\u00e7\u00fcnc\u00fc Taraf Ba\u011flant\u0131lar\u0131<\/h2>\n <p>Web sitesi ve mobil uygulama, ba\u015fka internet sitelerine, harita hizmetlerine, telefon uygulamalar\u0131na veya \u00fc\u00e7\u00fcnc\u00fc taraf platformlara ba\u011flant\u0131 verebilir. Harici hizmeti a\u00e7t\u0131\u011f\u0131n\u0131zda ilgili sa\u011flay\u0131c\u0131n\u0131n gizlilik politikas\u0131 ve kullan\u0131m ko\u015fullar\u0131 da ge\u00e7erlidir. Bu a\u00e7\u0131klama, Kurumun kendi veri i\u015fleme ve hizmet sa\u011flay\u0131c\u0131 se\u00e7iminden do\u011fan yasal sorumluluklar\u0131n\u0131 ortadan kald\u0131rmaz.<\/p>\n\n <h2>20. Politika De\u011fi\u015fiklikleri<\/h2>\n <p>Bu politika; mobil uygulaman\u0131n \u00f6zelliklerinin, kullan\u0131lan teknik altyap\u0131n\u0131n veya y\u00fcr\u00fcrl\u00fckteki mevzuat\u0131n de\u011fi\u015fmesi h\u00e2linde g\u00fcncellenebilir.<\/p>\n <p>\u00d6nemli de\u011fi\u015fiklikler internet sitesi, mobil uygulama veya uygun ileti\u015fim kanallar\u0131 \u00fczerinden kullan\u0131c\u0131lara duyurulur. Politikan\u0131n g\u00fcncel s\u00fcr\u00fcm\u00fcne www.bursagoz.com\/gizlilik-politikasi\/ adresinden ula\u015f\u0131labilir.<\/p>\n\n <h2>21. \u0130leti\u015fim<\/h2>\n <p><strong>Bursa \u00c7\u0131nar Sa\u011fl\u0131k Hizmetleri Turizm E\u011fitim Sanayi Ticaret A.\u015e.<\/strong><br>\n <strong>Adres:<\/strong> Dua\u00e7\u0131nar\u0131 Mahallesi, Bar\u0131\u015f Caddesi No: 3, Y\u0131ld\u0131r\u0131m\/Bursa<br>\n <strong>Telefon:<\/strong> 444 1 469<br>\n <strong>E-posta:<\/strong> iletisim@bursagoz.com<br>\n <strong>Web:<\/strong> www.bursagoz.com<\/p>\n\n <hr>\n <p><small>© 2026 Bursa G\u00f6z Merkezi. T\u00fcm haklar\u0131 sakl\u0131d\u0131r. www.bursagoz.com<\/small><\/p>\n<\/body>\n<\/html>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Web Sitesi ve Mobil Uygulama Gizlilik Politikas\u0131 | Bursa G\u00f6z Merkezi Bursa G\u00f6z Merkezi - Web Sitesi ve Mobil Uygulama Gizlilik Politikas\u0131 Y\u00fcr\u00fcrl\u00fck Tarihi: 8 Eyl\u00fcl 2026 Son G\u00fcncelleme: 21 Ekim 2026 S\u00fcr\u00fcm: 1.1 Web Sitesi: www.bursagoz.com Veri Sorumlusu: Bursa \u00c7\u0131nar Sa\u011fl\u0131k Hizmetleri Turizm E\u011fitim Sanayi Ticaret A.\u015e. 1. Ama\u00e7 ve Kapsam Bursa \u00c7\u0131nar Sa\u011fl\u0131k <div class=\"btn-more-wrapper\"><a href=\"https:\/\/www.bursagoz.com\/de\/gizlilik-politikasi\/\" class=\"btn btn-sm btn-hover-fill\"><svg class=\"icon icon-right-arrow\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" viewbox=\"0 0 32 32\"><path d=\"M21.548 5.088c-0.436-0.451-1.162-0.451-1.613 0-0.436 0.436-0.436 1.162 0 1.596l8.177 8.177h-26.984c-0.629 0.001-1.129 0.501-1.129 1.13s0.5 1.145 1.129 1.145h26.984l-8.177 8.162c-0.436 0.451-0.436 1.178 0 1.613 0.451 0.451 1.178 0.451 1.613 0l10.113-10.113c0.451-0.436 0.451-1.162 0-1.596l-10.113-10.114z\"><\/path><\/svg>Read More<span class=\"screen-reader-text\"> \"Gizlilik politikas\u0131\"<\/span><svg class=\"icon icon-right-arrow\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" viewbox=\"0 0 32 32\"><path d=\"M21.548 5.088c-0.436-0.451-1.162-0.451-1.613 0-0.436 0.436-0.436 1.162 0 1.596l8.177 8.177h-26.984c-0.629 0.001-1.129 0.501-1.129 1.13s0.5 1.145 1.129 1.145h26.984l-8.177 8.162c-0.436 0.451-0.436 1.178 0 1.613 0.451 0.451 1.178 0.451 1.613 0l10.113-10.113c0.451-0.436 0.451-1.162 0-1.596l-10.113-10.114z\"><\/path><\/svg><\/a><\/div>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"yoast_head":"\n<title>Gizlilik politikas\u0131 - 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